How Do You Use a Vaporesso XROS 4?
To turn your Vaporesso XROS 4 pod kit on and off, press the FIRE BUTTON (circular button in the middle of the device) FIVE TIMES consecutively at no more than a second per-press apart, and the display will change colours to show that the device has been turned on/off. If you can see the flame(s) when pressing the button, your device is turned on.

When placing your XROS 4 into your bag, coat or pocket, we highly recommend turning your device off with 5 rapid clicks before storing away to prevent the device from being activated when not in-use.

Ensure the pod is filled and connected:

Now you can fill your pod with E-Liquid. Turn off your device and push on the black mouthpiece. This will enable the top of the pod to 'snap off'. Once open, place the nozzle of your chosen e-liquid into the red rubber hole and squeeze your e-liquid into the pod. When the pod is full, remove the e-liquid bottle and press the black mouthpiece back on until you hear a 'click'. 

Once filled for the first time, your pod must be left alone for roughly 5-10 minutes without being used to allow the coil within the pod to become fully saturated in e-liquid before using. This is an essential step to perform each time your pod is replaced before first use.

Turn on the device and select your preferred power level:
When the pod is successfully filled up, click the fire button five times consecutively to turn the device on and then choose your desired power setting by clicking the circle button three times consecutively. Each press after this point will change the setting. One flame indicates “Low” mode, 2 flames indicate “Medium” mode and three flames indicate “High” mode. Once you have chosen your mode allow 3-5 seconds for the display to stop flashing to indicate your choice has been set. 

Adjust the device’s airflow to your preference:
When the XROS pod is attached, and the power settings have been adjusted to your preference, you can adjust the airflow to suit your vaping style. To do this, you must move the sliding button on the back of the vaping device side to side to give you more or less airflow.

A smaller airflow will result in a much tighter inhale, similar to a traditional cigarette. Having the airflow more open will result in a much smoother inhale, which can also intensify the cloud vapour production and flavour. Please remember to never fully-close your device’s airflow.

Check your device’s battery level:
To check this, click the fire button once, the colour on the LED light strip shows exactly how much power you have left: Green (70%–100%), Blue (30%–70%), and Red (0%–30%)
If the LED indicator light shines RED, it will need to be charged using the USB Type-C cable included inside the box. If you are receiving the kit from the NHS Smokefree Service, please use the USB Wall Plug included. When your device is fully charged the indicator light stays solid green. It is important not to leave you device charging overnight and to ensure your battery is not covered during the charging process!

Basic Maintenance & Changing your Coil:
After 5-7 days of use, the pod will begin to gradually reach the end of it’s usable lifespan. This can usually be identified by a burnt taste or even slight seepage of E-Liquid from the base. This will require your pod to be changed with a new, fresh pod in order to keep your experience pleasant.

To change, simply remove the XROS pod from your device and insert a new one and re-fill using the steps above allowing 5-10 minute before using.

Changing your device’s coil every 5-7 days is highly recommended to ensure that your device is performing at it’s best.

Problem solving / Common questions:

Why is the pod leaking?
After 5-7 days a pod may begin to reach the end of its lifespan. A leaking pod can be one of the signs and another can be described as a burnt taste. If this is the case a new pod will need to be installed. If the issues persist, it is worth checking in with one of our Mirage representatives who would be more than happy to help. All compartments to an electronic cigarette are sealed off. The chances of e-liquid damaging a battery are very low.

Why does my vape feel slurpy when I use it?
This can happen when a coil has absorbed too much liquid (usually when the device has not been in use for a few days). This can be solved by turning the device upside down, pressing the circular button for 3 seconds and flicking the device. Any excess liquid will either be vaporised or flicked out. Please make sure this is done over a sink. This can also happen if the mouthpiece has not been closed properly creating a gap for e-liquid to run from. 

Why is the device getting hot when it’s charging?
With all NHS kits, we have supplied a plug for these devices. Electronic cigarettes are trickle charge devices and require a lower amp plug for safe charging. If a device is getting hot during charging this may be cause by using an alternative plug such as a plug used for mobile devices which are fast charging.

Why does the button flash when I’m trying to use it?
If the button is flashing, check the contacts between the battery and the pod are clean. If the contacts are clean the device may need to be recharged or the pod may need to be replaced. It is very rare to have an issue with the battery. In store if the pod is under a few days old, we will replace and test the device before the client leaves. 99% of problems with electronic cigarettes are related to the internal coil/pod. 

Why are my coils burning out so quick?
There are a few things that could make your coil burn out quicker. One is the power setting, if the setting is constantly set on the highest mode, more power is being put through the coil, to prevent this, we can temporarily increase the strength of the e-liquid. Another reason could be the device is being run too low on e-liquid. As a rule of thumb, we try and encourage clients to keep the device topped up at least 50% to prevent a ‘dry burn’.

Do I need to clean my vape?
It is advised to clean the top of the battery every time the pod is changed. It is safe to wipe the connectors with kitchen roll or a cotton wool bud. If the connectors are not cleaned, it can lead to a case where the device has some build up appear on the connectors, resulting in the device not firing. If this happens then you can usually scrape off the build up with a bit of tissue.

When I press the button nothing happens, why is this?
First thing to try is clicking the button 5 times quickly, this will ensure the device is turned on. If there is no light present, please try charging the device. If your device shows a light but no vapour is coming through, this sounds like a connection issue between the battery and the pod. If the pod is over 5 days old, replace for a new one and make sure the connections are clean. If the issue persists, we may need to see this in store or discuss over the phone to resolve.

How long does each bottle last?
This can differ from person to person as everyone smoking habits are different. It is common for more liquid to be used at the start of vaping as you may require a new routine. If the liquid is described as ‘weak’, it may be wise increasing the strength, you can always drop back down!

General rule of thumb for liquid strengths
We don’t always follow this scale as we ask many questions when a client comes into store but the below shows a rough indication: -
20+ Cigarettes a day = 18mg/20mg
10-15 Cigarettes a day = 12mg/10mg
Below 10 cigarettes a day = 6mg/5mg

Some of our ranges are available in 0mg! If you require support to reach 0mg, please do not hesitate to speak to one of our Mirage representatives.